Q: What time can guests
check in?
A: Check-in time is from 14.00 p.m., but it
is not a rule. If the room by your arrival will be already available,
you can get it immediately.
Q: What time the guests are expected to
check out?
A: Check out time is within 12.00 p.m.
Q: At what time does the hotel close?
A: The hotel is open till 01.00 a.m.. The entrance door will be
locked, to get in you need to knock.
Q: What time do the pools open and
close?
A: The pools are open 24 hours a day for the
guests staying in the hotel. For one day visitors the pools are open
from 09.00 till 24.00.
Q: Are pets allowed?
A: No.
Q: How can I make a reservation?
A: Calling us on 007 415 2 46 90 72 (on telephone we respond only
in Russian), sending us a fax 007 415 2 46 90 72 or an email: info@hotelgelios.com, olesya@hotelgelios.com
(we respond your emails in English, German and Italian).
Q: What is included in the price of the
room?
A: Usage of swimming pools.
Q: Is it possible to pay with a credit
card?
A: We accept only cash. You can pay in rubles, euro or American
dollars by the current exchange rate.
Q: When it’s better to
travel about Kamchatka?
A: For summer tours (on feet, rafting, ascending volcanoes and
mountain peaks) the best time for traveling – late June – mid September.
The best time for fishing is varied according to what kind of salmon you
are interested in. From December till June there are special tours (hely
– ski/boarding, ski –tours, ascending mountain peaks and dog sledding).
In every time of the year you can take the ethno – cultural tours.
Q: Is water safe to drink?
A: Our resort has its own drinking water bore. You may
freely drink the tap water.
Q: Do I need electrical adaptors for my
hairdryer/radio etc.?
A: Electricity in Russia is 220 volts, the same as standard in
Europe. For visitors from countries with other types of electrical
systems it is better to bring an adaptor with you.
Q: Can I access the Internet in
Kamchatka?
A: Yes, there are plenty of Internet Cafés in Petropavlovsk and
Elizovo.
Q: Can I use my mobile phone?
A: Yes, there are many telephone companies in Kamchatka that
provide roaming service with the whole world.
Visas:
Foreigners must have a valid visa. Tourism visas are issued for more
than 30 days. Extensions are only given for an additional few days to
help in emergency situations.
Migration Cards:
Foreigners must present for registration a Migration Card, filled out on
the plane. Keep it with your visa and present these documents for
registration. Upon departure from Russia, return this card to the
Immigration Control officers.
Registration in Kamchatka:
Within 3 days of arriving, you must register your arrival on Kamchatka.
A hosting firm or hotel can register you and stamp your passport.
Dress appropriately:
While the sun might shine while you visit, it may be cold and wet. A
coat and hat (waterproof) can come in very handy if the weather changes.
Gloves and a warm fleece jacket and sweater can be your best friend when
weather dramatically changes. For hiking, expect to meet many streams
and have footwear that will keep your feet dry in the most challenging
conditions.
Wildlife rule:
Remember, the animals were here first. They are fun to watch as long as
you do not crowd them.
Equipment rental:
It is possible to rent camping equipment from several outdoor clothing
and sports equipment stores in Petropavlovsk-Kamchatsky and from tourism
companies. Car rental is not available. Many tourism companies will be
happy though to arrange a driver.
Money:
Purchases in most stores and at most hotels cannot be paid for with
credit cards. Automatic teller machines are located in Petropavlovsk,
the airport, and at Sberbank and Kamchatpromagraprombank in Elizovo.
There are no ATMs north of Elizovo. Banks in Kamchatka will allow
withdrawals of dollars or rubles with a Visa and Mastercard and a few
take American Express. These banks also have Western Union. Bring your
passport. Currency exchange booths are also located in many banks,
department stores and shopping centers around Petropavlovsk and in
Elizovo. Bring your passport!
Public buses:
Buses run from 7:00 AM to 9:00 PM and after 9:00 PM, there are private
microbuses on the regular bus routes. There is daily bus service from
Petropavlovsk, stopping in Elizovo, to the villages of Milkovo, Esso and
Kozirevsk. Tickets often can be bought in the bus or are sold at either
the Komsomolskaya Ploshad (central bus station in Petropavlovsk) to at
the main bus station at the entrance to Elizovo. Microbuses also make
express trips between Elizovo and Petropavlovsk. They arrive and depart
in Elizovo from the main bus station. Microbuses going to Petropavlovsk
drop off passengers on route, by the wish of the passenger, but the main
Petropavlovsk destinations are the 10th kilometer and the KP public
market, which is open daily except Monday.
From Elizovo and Petropavlovsk microbuses make expresses to many
different destinations for example to Paratunka and Termalnii. Normally
the buses and microbuses have a little nameplate on the windshield
(wrote in cirillic).
Security issues:
Kamchatka and Petropavlovsk have been called the safest places in
Russia. That said, be aware that pickpockets are known to ride the
buses. Keep your bags zipped shut and carry them in front of you, not on
your back or over your shoulder. Zip and close your jacket pockets.
Don't leave valuables in an unattended car even if it is locked. Use the
same caution anyone would use in a big city when traveling.